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Frequently Asked Questions

Have you booked your travel outside of foxbear or were redirected from our site to a provider’s web page to complete your booking? You’ll need to touch-base with the provider directly. Not sure who your provider is? Check your credit card statements to see who charged your card. Shout out to our support team at letstalk@foxbeartravel.com in case you have any questions.

Because we’re searching hundreds of other travel sites at once, sometimes there are accuracy issues from the information we’re receiving from those sites. Either the site isn’t updating their inventory with us, has given the wrong path or another traveler has booked the last available seat.

Because foxbear is a search engine, not a seller, we don’t have a refund policy — that’s handled solely by the provider that booked your trip. Not sure what company to talk to? Check your credit card statement. Shout out to our support team at letstalk@foxbeartravel.com in case you have any questions.

Everyone likes saving money, right? We figured out that one of the best ways to get a great deal on certain flights was to book two one-ways instead of a round trip. So, that’s what a Hacker Fare does: finds two compatible one-way flights to help you save. Just make sure to first confirm that each leg of your trip is available before booking. Shout out to our support team at letstalk@foxbeartravel.com in case you have any questions.

Nope. You’ll have to check out if your airline charges extra for checked bags or carry-ons (yes, that’s a thing now). Shout out to our support team at letstalk@foxbeartravel.com in case you have any questions.

If you want to pay for someone else’s flight, you can absolutely do that. However, you’ll need to make sure that when you enter passenger details, the name you put on the ticket matches the traveler’s ID exactly. A misplaced vowel could mean a one-way ticket to the can’t-fly-today-zone. Also, be aware that many airlines charge a substantial change fee if any information needs to be edited after the ticket has been booked. Shout out to our support team at letstalk@foxbeartravel.com in case you have any questions.

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